Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In 1990, Jakob Nielsen developed 10 usability heuristics for evaluating ...

Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Almost every application out there is undergoing a transformation to include conversational interfaces, regardless of the domain. I even started noticing news outlets using bot interfaces.

It may not be Shakespeare, but the poet behind this verse has a much more transactional nature than the Bard. Meet Eno from Capital One, the first SMS text-based intelligent assistant from a U.S. bank ...

Today, at AWS re:Invent in Las Vegas, the company announced the Amazon Lex automated chat bot designer in preview, a new feature that simplifies the chatbot training and design process by bringing a ...

There’s a new buzzword in computer design circles every year. This year, the buzzword is without question bots. As with anything we build, we give bots names. It’s something most of us don’t even ...