At first glance, it seems surprising that a company with a huge stake in the PBX and carrier worlds would enter the PBX-less phone market. But in reality, it’s not surprising: By adding a solution for ...

Two years ago, patients calling Group Health Cooperative in Seattle for medical advice had zero chance of getting their questions answered on the first call. Now that the cooperative has implemented ...

Avaya this week is scheduled to announce a parcel of IP PBX advances, including a new midsize system, and unveil a licensing scheme that analysts say shows the company’s mindset shifting from hardware ...