AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...

AudioCodes Voca CIC is selected by 16 CX industry experts to win the CX Award 2024 for Best Microsoft Teams Contact Center Solution Judges were impressed with Voca CIC's unwavering reliability to ...

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and AI-powered solutions for the digital workplace and customer experience, today announced that its Voca ...

Voca Conversational Interaction Center (Voca CIC) enables any Microsoft Teams user to act as an agent through a one-screen, AI-first contact center. AudioCodes is targeting its Microsoft Teams ...

Management reiterated that, "as discussed last quarter, we will look to resume practice of providing annual outlook when we have better visibility on the final tariff rate." Adlersberg expects "second ...

AudioCodes (AUDC) announced that its Voca Conversational Interaction Center, working with Go2Uno and Atento, successfully delivered a large-scale Voice Agent and Conversational IVR modernization for a ...