An American Airlines passenger moves to economy class after her business class seat breaks, with agents promising a full refund plus $500. The airline later denies the claim, insisting she actually ...

Add Yahoo as a preferred source to see more of our stories on Google. Travelers around the country are preparing for flight cancellations and reductions amid the ongoing government shutdown. Flight ...

Q. I booked a business class seat for my American Airlines flight from St. Thomas to Charlotte, N.C. But 45 minutes before boarding, a gate agent told me that my seat was broken, and I’d have to move ...

Q: I booked a business class seat for my American Airlines flight from St. Thomas to Charlotte, but 45 minutes before boarding, a gate agent told me my seat was broken and I’d have to move to the main ...