When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon's biggest shopping event of the year is upon us. Prime Day, which is now four days long, officially kicks off on Tuesday, July 8, and runs through Friday, July 11. With new deals dropping as ...

Amazon’s launch of the AI chatbot Q represents a significant development in the integration of artificial intelligence in customer service. This advancement and others demonstrate AI’s growing ...

Feb 19 (Reuters) - Amazon (AMZN.O), opens new tab said it would stop support for its unified communications service, Chime, next year and will not accept new customers beginning Wednesday. Amazon ...