Guessing Headlights on MSN

Alaska Airlines and Hawaiian Airlines Hit by Third Major IT Failure in Three Months

The outage marked "the third time in three months" that Alaska Airlines has experienced a major IT failure, raising fresh ...
Sun Sentinel

Travel Troubeshooter: Denied boarding on my flight home. Why won’t Alaska Airlines give me a refund?

Q: I was flying home from Madrid to Seattle on Aer Lingus, booked through Alaska Airlines using miles. But the airline denied me boarding even though I had a ticket. I had to buy a new ticket on ...