She's "smarter than she's ever been" and is rolling out next month, Amazon announced today. The best part? Alexa Plus is free for Prime members. Corin Cesaric-Epple is a Flex Editor at CNET. She ...

In January, Amazon launched an agentic health artificial intelligence assistant for One Medical members, and the tech giant is now expanding access to U.S. consumers through Amazon.com and the Amazon ...

Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would ...

As small businesses integrate AI-powered virtual assistants, they must ensure security and data privacy and have a clear plan for how and why this technology is being adopted. Nathan Eddy works as an ...