Carnival just overhauled their loyalty program, leaving many dedicated cruisers shocked as their hard-earned perks vanished overnight. But this change isn’t exclusive to Carnival. In today’s video, we ...

Chipotle Mexican Grill (CMG) announced it is bringing more value to college students than ever before with a new Chipotle U Rewards program ...

Along with the grand prize of free gas for a year, Global Partners will give away nine bonus prizes: three winners will ...

An Accenture study finds that the perceived value of loyalty schemes is dwindling among consumers. AI could help hotels turn ...

Approximately one-third of Gen Z and millennials surveyed by Gale said they stopped using a loyalty program because it felt ...

Roche Bros. Supermarkets has launched its first loyalty program, Roche Bros. Neighbor Rewards, to help shoppers save money on ...

Michael Sloan, the writer-producer who co-created with Richard Lindheim the durable 1980s TV series The Equalizer, died ...

The digital sports company will offer customers FanCash that can be spent on merchandise, tickets and experiences.

Discover how data & AI are transforming customer loyalty with hyper-personalised, real-time experiences that drive retention, ...

2. Consider text-to-join platforms According to the 2016 Bond Loyalty Report study of brand loyalty programs, 57% of consumers prefer interacting with a customer loyalty program through a mobile ...

Issue 3: Hoarding Customer Insights One primary purpose of any loyalty program is to gather valuable customer information. Once you have it, make sure to share it across your organization. Why? One ...

Loyalty programs are evolving again. After a decade dominated by branded mobile apps that rewarded guests for scanning ...